About Northpoint

We believe success begins with clarity — not technology.

Northpoint was founded on a simple conviction: business transformations should succeed more often than they do. After decades leading complex ERP and digital transformations, we kept seeing the same thing — the hardest problems could have been surfaced far earlier.

Why we created Northpoint

Too often, organisations are asked to commit before they have clarity.

Significant investments get signed off before the objectives, readiness, risks and long-term outcomes are truly understood. The pressure to move quickly overshadows the need to make the right decisions. We believed there was a better way.

Our experience taught us that successful transformations are built on fundamentals — simple to understand, but requiring discipline, independence and experience to apply consistently.

Our approach was also shaped by our roots. Raised in a traditional business family, we learned that lasting success comes from strong foundations, sound judgement, integrity and timeless principles — the value of preparation, stewardship, and making informed decisions before taking decisive action.

Our philosophy

Clarity before commitment.

When organisations invest the time to get the fundamentals right, transformation becomes more predictable, more sustainable, and significantly more successful.

We don't believe success begins with technology. We believe it begins with clarity.

What makes us different

Human clarity in complex change

We share our lived experience and invest in your transformation as if it were our own.

Independent & honest

Experienced, independent, and honest in what we do. Our recommendations are driven by what's best for you — not by software sales or delivery targets.

Time-tested & proven

An approach that's battle-hardened and proven to deliver value across decades of complex programmes.

Right-sized for you

Small enough to tailor every engagement to your situation, rather than force you into a fixed template.

Calm in complexity

We bring clarity and alignment to complex change — helping leaders think clearly, move together and act decisively.

Lived experience

We've guided leaders through change before. We share the lessons, the risks and the realities openly.

Genuinely invested

We treat your outcome as our own — because a transformation that succeeds is the only result worth aiming for.

Our experience

Decades of global transformation leadership.

A seasoned collective of Program Directors, Strategists, Business and Enterprise Architects, Change experts, Change scientists and Legal professionals — each with deep, hands-on experience in ERP and digital transformation across critical infrastructure, utilities, manufacturing, government and complex enterprise.

We've solved business cases and reset programmes that others — including the big firms — considered near impossible, and delivered SAP programmes in the world's remotest locations under extremely challenging constraints.

  • Identified A$1 billion hidden in assets for a regulated organisation
  • Released A$250 million locked up in projects
  • Streamlined operating models across 27 countries
  • Regulator audit-compliance assessments for 6 of the 15 regulated distributors in a national energy market
  • Established over A$4 million in savings on hyperscaler spend and SAP licences
  • Brought an S/4HANA transformation forward by two years, and its benefits forward by 18 months
  • Delivered industry firsts including GIS & SAP on HANA, and SAP on Cloud (AWS, Azure)
  • Built a multi-year, fully funded technology roadmap approved by a national energy regulator

A belief that runs through everything

The deepest organisational knowledge is found in the people who understand how work actually gets done.

That's why we take the time to involve middle management and frontline leaders, not just the executive layer. Know your values and your organisation's. Know your industry and who you serve. Know who's involved — and take the time to involve them.

Confidence before transformation

Let's find out what great looks like from where you stand.

Start with a conversation. We'll tell you honestly whether Phase Zer0 is right for where you are.